Legal
Refund Policy
Last updated
If GameClip isn’t for you, you get your money back. No forms to email, no questions you have to justify.
The 14-day guarantee
- GameClip Lifetime: request a full refund within 14 days of your purchase.
- AI Director: the 7-day trial is free. Cancel during the trial and you are never charged. After the trial, you can request a full refund of your first payment within 14 days of it.
How to get it
Sign in to your account, find your key and press Request a refund. Tell us in a few words why, so we can make GameClip better. The refund goes through Stripe right away; it usually reaches your card in 5 to 10 days.
What happens to the key
A refunded key stops unlocking the app on its next check. An AI Director subscription is cancelled at the same time. Your projects and exports stay on your computer.
Credit packs and renewals
Credit packs and later AI Director renewals aren’t covered by the self-serve button. If something went wrong with one, email support@gameclip.io and we will sort it out. Cancelling stops future renewals at once.
Outside the window
After 14 days, write to support@gameclip.io. We look at every request, and the consumer law of your country always applies.
Questions? Contact us